Skip to main content
Marketing Automation

Sendinblue Emailing: What Brevo's Rebrand Actually Changed for Senders

TL;DRSendinblue is now Brevo — same sending engine, wider CRM ambitions. This piece covers what actually changed for template building, WordPress/WooCommerce integration, automation, and the SMS API, plus an honest comparison against Mailchimp for teams deciding where to send their emailing budget.

If you searched "sendinblue emailing" hoping to find the tool, you're already one step behind: the product renamed itself Brevo in 2023, though millions of people still type the old name into Google out of habit. That's not a trivia point - it matters because half the tutorials floating around reference an interface that no longer exists, and half the integrations still ship under the old package name. This guide sorts out what's actually true today, from template building to WordPress plugins to the SMS API, based on how the platform is structured right now.

Sendinblue Emailing vs Brevo: Same Engine, Different Ambition

The rename wasn't cosmetic. As Le Blog du Dirigeant explains, the shift from Sendinblue to Brevo reflects a move from a pure emailing tool to a full CRM suite - contacts, live chat, transactional email, and marketing automation under one roof. If you're evaluating sendinblue emailing today, you're really evaluating one module of a bigger platform. That's good news if you eventually want automation and CRM in the same place instead of stitching together five tools. It's a mild annoyance if all you wanted was to send a newsletter and now you're staring at a dashboard with six other menus you'll never touch.

Brevo positions itself as an all-in-one customer engagement platform: email and SMS marketing, automation, CRM, live chat, and transactional email in one login. For a solo founder or small marketing team, that consolidation is the actual selling point - not the send button.

Deliverability: The Number That Actually Matters

Brevo advertises 99% deliverability on its email marketing feature page. Deliverability claims from any vendor deserve a healthy dose of skepticism - inbox placement depends heavily on your sending domain reputation, list hygiene, and authentication setup (SPF, DKIM, DMARC), not just the platform's infrastructure. But a platform-side floor matters: shared IP pools with poor senders mixed in can drag everyone down. Brevo's model leans on dedicated IP options for higher-volume senders precisely because of this dynamic.

Building a Template Sendinblue Users Won't Have to Rebuild Every Month

The drag-and-drop editor is the same visual builder whether you call it sendinblue template or Brevo template - old campaigns and saved templates carried over during the rebrand, which is one thing they got right. Where people get stuck: designing a template newsletter sendinblue-style that survives Outlook's rendering quirks. Two things I'd flag before you build anything reusable:

woman reviewing email template laptop
  • Keep width under 600px. Anything wider breaks on mobile clients that don't respect responsive CSS, which is still most desktop Outlook versions.
  • Save your header/footer as a reusable block, not a full template. If you rebuild the whole email every campaign, you're duplicating unsubscribe links and legal footers - a compliance risk, not just a time sink.

If your onboarding sequences and lifecycle emails are still living in ad-hoc templates with no structure, that's usually a symptom of a bigger workflow problem, not a design one. Worth reading alongside this:

Frequently asked questions

Is Sendinblue still called Sendinblue?

No, it was rebranded to Brevo in 2023. The login, contact database and campaign history carried over — only the name and the scope of features changed, with CRM and live chat added to the original emailing tool.

Does Sendinblue emailing work with WordPress?

Yes, via an official plugin that syncs WordPress form submissions and user registrations into your Brevo contact lists, and can trigger transactional emails for account actions.

Can I use Sendinblue/Brevo with WooCommerce?

Yes, the WooCommerce integration pushes order data and customer segments into Brevo so you can trigger abandoned cart emails and post-purchase sequences without exporting CSVs manually.

Is Sendinblue or Mailchimp better for a small SaaS?

It depends on your channel needs: Brevo bundles SMS and CRM with email in one contact database, while Mailchimp has a longer track record in pure email design tools. If you need SMS alongside email, Brevo's combined API reduces integration work.

Does the Sendinblue SMS API share contacts with the email tool?

Yes — SMS and email in Brevo run on the same contact and segmentation database, so you can build automation that sends an SMS reminder after an email goes unopened without syncing two separate systems.

What happened to old Sendinblue templates after the Brevo rebrand?

Existing templates, saved campaigns and automation workflows were preserved during the transition — only the branding and some navigation menus changed.

S

Written by

Sarah Mitchell

Customer Success Automation Expert

Sarah has spent 8 years optimizing customer lifecycle management for SaaS companies, focusing on retention automation and churn reduction strategies. She's implemented automated onboarding and engagement workflows that have improved customer LTV by an average of 40% across multiple platforms.